Our firm spends a tremendous amount of time engaging online with prospective clients. As one of the leading legal websites related to consumer protection we have an obligation to constantly keep our ear to the ground with respect to changing technologies and client demands. In pursuit of quality analytics we opted to open an account www.compete.com. Almost immediately we found all data related to our website was inaccurate. Let me be clear here, ALL WWW.COMPETE.COM SELLS IS DATA and thus if the data is inaccurate, we feel mislead. To pour salt in the wounds of a dissatisfied client….the site has endless links to “upgrade” the user for another few hundred dollars. This is a classic bait & switch tactic.
I brought this to the attention of management who was rude & defensive. The agent who responded had more of a desire exercise his ego than to address the issues. No refund was offered despite my attempt to cancel within approximately one hour of opening the the account.
Thankfully this blog is read by hundreds of attorneys throughout the country. Many of you rely on our opinion with respect to internet tools and services. WE WOULD NOT RECOMMEND WWW.COMPETE.COM TO ANYONE. We intend to spread the word about poorly run companies like www.compete.com and praise those companies which provide excellent services such as www.getclicky.com. For more information regarding our opinion about www.compete.com please contact me at 800-300-0001. Our firm pursues companies who mislead the public.
P.S. When I told the representative who called me that I would blog about his company he laughed. I guess that shows you the amount of faith he has in the power of the internet.
